015: Excellent Customer Service Should Be Your First Focus

015: Excellent Customer Service Should Be Your First Focus

Podcast: Play in new window | Download (10.7MB)Subscribe: Google Podcasts | Stitcher | Blubrry | TuneIn | RSS | More Customer service is personal for your clients and customers. There are many benefits when businesses provided exceptional, excellent or even good,...
014: When It Pays to Fire Clients

014: When It Pays to Fire Clients

Podcast: Play in new window | Download (9.8MB)Subscribe: Google Podcasts | Stitcher | Blubrry | TuneIn | RSS | More Deciding to end a client relationship is a highly stressful, intense and difficult choice that should not be made quickly or taken lightly. In fact,...
013: Best Marketing Ideas for Spectacular Business Growth

013: Best Marketing Ideas for Spectacular Business Growth

Podcast: Play in new window | Download (16.2MB)Subscribe: Google Podcasts | Stitcher | Blubrry | TuneIn | RSS | More Marketing can be a daunting challenge. There are so many conflicting recommendations. And, the landscape seems to evolve daily with new digital and...
012: How to Align Sales and Marketing for Breakthrough Profits

012: How to Align Sales and Marketing for Breakthrough Profits

Podcast: Play in new window | Download (10.9MB)Subscribe: Google Podcasts | Stitcher | Blubrry | TuneIn | RSS | More The terms sales and marketing are often used interchangeably. However, these vital functions provide very different—and equally important—contributions...
011: Capacity, Cash Flow and Calculated Risks

011: Capacity, Cash Flow and Calculated Risks

Podcast: Play in new window | Download (10.8MB)Subscribe: Google Podcasts | Stitcher | Blubrry | TuneIn | RSS | More Growing or managing your business can be a daunting challenge. Keeping customer acquisition and opportunity costs low is extremely important for...
008: Relationship Power: The Art and Science of Winning Business

008: Relationship Power: The Art and Science of Winning Business

Podcast: Play in new window | Download (10.3MB)Subscribe: Google Podcasts | Stitcher | Blubrry | TuneIn | RSS | More Today, we will focus on a mission-critical skill—relationship building—for the success and viability of your business. Having the ability to...